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Employees - Terms & Conditions

Employees - Terms & Conditions 

Overview 

DIGITAL BURBERRY 
EMPLOYEE SALE 

US 

EMPLOYEE TERMS & 
CONDITIONS 

Sunday 1st APRIL 2024 – Monday 31st MARCH 2025 

  

OVERVIEW 

A Digital Burberry Employee Sale will take place from 
12:00 EST Monday 1st April 2024 to 23:59 EST on Monday 
31st March 2025, accessible via us.employeestore.burberry.com 

PLEASE BE AWARE all products offered in this Digital 
Employee Sale will include minor imperfections, such as scratches, 
tarnishing, missing parts such as the long strap on a bag or other minor 
markings and/or defects. These imperfections should not materially detract 
from the relevant product’s purpose. 

ANY DEFECTS WILL NOT BE SHOWN OR DESCRIBED ON THE 
RELEVANT PRODUCT PAGE. This will not affect your statutory rights. 

Items previously monogrammed can end up in the Employee 
Sale - No photos will be shown of the monogramming on the product - This 
is acceptable for the Employee Sale. 

All items available at the Digital Burberry Employee 
Sale are sold “as is” and “with all faults”. Burberry makes no warranty 
whatsoever with respect to the products, including any warranty or 
merchantability; or fitness for a particular purpose, whether express or 
implied by law, course of dealing, course of performance, usage of trade 
or otherwise. 

All products bought at Burberry Employee Sales are not 
eligible for alterations, adjustments, repairs, replacement parts or 
monogramming in store or via Customer Service at any time. This does not 
affect your statutory rights

Burberry Employee Sales are opportunities for employees 
to purchase Burberry products at discounted prices. Other employee 
discounts will not apply. 

By participating in the Digital Burberry Employee Sale, 
you agree to be bound by the following terms and conditions (including any 
additional terms, conditions and policies referred to below). 

The Digital Burberry Employee Sale can only be accessed 
using a Burberry employee email address. Under no circumstance, may 
employees share their login details. The sharing or circulation of login 
details may result in disciplinary action, up to and including dismissal. 

Employees must not spend more than $10,000 in the 
Digital Employee Sale per financial year


It is an employee’s responsibility to ensure they do not exceed this 
spending limit. Any employee who does exceed this limit may have unshipped 
orders cancelled, may be prevented from making further purchases for the 
remainder of this sale and any future sales, and may be subject to 
disciplinary action up to and including dismissal. Additionally, any spend 
deemed unusual will be investigated and dealt with on a case-by-case 
basis.  Please note that this spend limit does not include shipping 
fees. 

Spend at Burberry Employee Sales is not included in the 
annual employee discount spending limit. For questions regarding the 
Employee Discount Policy and the spending limit, please email discount@burberry.com 

The sale of items will be closely managed due to 
quantities available. It is an employee’s responsibility to ensure they do 
not exceed these product limits. Any employee who does exceed these limits 
may have unshipped orders cancelled, may be prevented from making further 
purchases for the remainder of this sale and any future sales, and may be 
subject to disciplinary action up to and including dismissal. Employees 
are only permitted to purchase the following maximum number of 
units per quarter (Quarter 1: April – June, Quarter 2 July – September, 
Quarter 3 October – December, Quarter 4 January – March): 

  • 5 bags, including luggage 
  • 5 small accessories e.g. wallets, purses, cardholders, 
    this does not include belts, jewellery, key chains etc 
  • 5 Heritage Rainwear 
  • 10 scarves 

Purchases limited to 5 units of any product with the same material number, regardless of size.  

All products on the US Digital Employee Sale are in UK 
sizing. Before adding any products to your cart please use the size 
guides available to ensure these are the correct sizes for you. 

Product purchased is for personal use only, or for the 
use of the buyer’s immediate family (parents / stepparent, spouse / 
partner, siblings, children / stepchildren), or as a personal gift from 
the buyer to someone else for which they are not reimbursed. Only members 
of the buyer’s immediate family may reimburse the buyer for items 
purchased for their personal use. Family members may not gift Digital 
Burberry Employee Sale products to others. 

In any other circumstances, re-sale of merchandise 
purchased at a Digital Burberry Employee Sale is strictly prohibited and 
may lead to disciplinary action up to and including dismissal. Anyone 
believed to be listing items on WeChat, eBay or similar sites from the 
Digital Burberry Employee Sale will face a disciplinary investigation and 
your line manager will be informed. 

All orders placed must be shipped to the name of the 
employee under their own account. 

The name on the credit card must match the name of the 
employee. 

An order needs to be sent to a residence and never a 
Burberry location, Including stores, office, warehouse, ect. 

The Digital Burberry Employee Sale Terms and Conditions 
shall apply to any purchases you make on us.employeestore.burberry.com 

Please ensure you have fully read and understood these 
Digital Burberry Employee Sale Terms & Conditions. 

  

ELIGIBILITY 

The Digital Burberry Employee Sale is only open to 
employees that: (i) are employed in the US (ii) reside in the US (iii) 
have not been informed their employee discount has been suspended; and 
(iv) are not suspended pending investigation into alleged discount abuse 
or for any other reason. 

The Digital Burberry Employee Sale can only be accessed 
by a Burberry employee who is using their Burberry employee email address. 

  

ETIQUETTE 

Do not post on any social media, or any other customer 
experience platform, feedback survey or site regarding the Digital 
Burberry Employee Sale. 

Please refrain from contacting the Customer Service 
team regarding queries or requests relating to product purchased at a 
Burberry Employee Sale, please contact USDigitalEmployeeSale@burberry.com. 

Do not inquire through ASKIT. 

Please note that: 

any breaches of these terms and conditions (or any 
other terms applicable to the Digital Employee Sale); and/or 

any communication to the Burberry Customer Service 
Team and/or USDigitalEmployeeSale@burberry.com deemed by Burberry to be 
abusive, impolite or otherwise inappropriate, 

may lead to disciplinary action up to and 
including dismissal, any of your unshipped orders being cancelled, and/or your 
access to this sale or any future sales being prohibited. 

    

PAYMENTS 

The delivery window for all digital employee sale 
orders is up to 15 business days. 

Payment will be taken when you place your order. Should 
part or all your order be unable to be shipped for any reason you will be notified, 
and the balance owed to you will be refunded within 7 business days of 
your order being cancelled/amended (as relevant). 

  

SHIPPING & PACKAGING 

Purchases from the Digital Burberry Employee Sale are 
only eligible for standard shipping and standard packaging.  

Any postage costs incurred from the purchase of 
products via the Digital Burberry Employee Sale are to be paid for by the 
employee. The cost of shipping will be $20 per order, and this will be 
shown at checkout.  

Please note that items purchased from the Digital 
Burberry Employee Sale are not eligible for shipping outside of the US. 

“Collect in Store” will not be available as a method of 
delivery. 

Orders are to be addressed to your name for shipping. 

RETURNS 

In keeping with our theme of minimizing waste, we ask 
you to consider the impact of purchasing more than you are likely to want 
to keep and then returning items after the sale. Please consider your 
purchases carefully before completing your order. 

Some items in the Digital Burberry Employee Sale are 
sold as part of a promotion whereby you receive a free item at checkout. 
In the event that you wish to return your item, all products included in 
the promotion must be returned. Should you fail to return all items, a 
refund may not be issued. 

If you have any unwanted purchases, please process your 
returns by using the “Employee Sale Store’s Returns Portal” found at http://usdigitalemployeesale.returnscenter.com within 7 calendar days of your product arriving. 

Please strictly follow the instructions found in the 
Employee Sale Store’s Returns Portal. Should any attempt to return items not 
be made following the instructions found in this document and the 
instructions within the returns portal will result in your return not 
being processed and your access to the sale being removed. 

The cost of returning items must be covered by you. 
Should a full order be returned, the initial delivery cost will be 
reimbursed. All returns must be sent via post and no returns will be 
accepted in person. 

Please be advised that it is your responsibility to 
ensure that goods returned to us arrive at the relevant address safely and 
undamaged. We would therefore recommend that you use a trackable delivery 
method and retain proof of postage. 

To ensure you can be assisted with any damaged or 
incorrect items being delivered to you, or otherwise to assist with any 
missing items, you must keep the original delivery box, documents, and 
transactional emails for reference. 

Please note it is not possible to return personalized 
or pierced jewelry items. This does not affect your statutory rights. 

Please note that it is not possible to return the 
following items using the Employee Sale Store’s Returns Portal: 

  • Fragrance 
  • Nail polish 
  • Make up 

ADDITIONAL TERMS & CONDITIONS 

- The sale of items will be closely managed 
due to limited quantities available. Burberry reserves the right to restrict 
the number of items purchased per individual. Additionally, employees must 
not spend more than $10,000 between 1st April 2024 – 31st March 
2025.  It is an employee’s responsibility to ensure they do not exceed 
this spending limit.  Any employee who does exceed this limit may be 
subject to disciplinary action, up to and including dismissal, be banned from 
this or future sales, have any unshipped orders cancelled and their line 
manager will be advised.  Additionally, any spend deemed unusual will be 
investigated and dealt with on a case-by-case basis.     

-Products bought at the Digital Burberry 
Employee Sale are not eligible for a tax reclaim. 

-Please note product purchased from the 
Employee Sale are not eligible for Burberry Aftercare service including but not 
limited to repairs & alterations. This does not affect your statutory 
rights. 

-Burberry Gift cards are not an accepted 
method of payment at the Digital Burberry Employee Sale. 

-Anyone found not to be acting in accordance 
with these Terms & Conditions may be banned from accessing the Digital 
Burberry Employee Sale now and in the future, their unshipped orders may be cancelled, 
and their line manager will be advised and disciplinary proceedings up to and 
including dismissal may follow. 

-The products on offer as part of the Digital 
Burberry Employee Sale may include a “was” price on the ticket. This price 
represents the price at which this product or a similar product was originally 
offered for sale in Burberry’s mainline, online or wholesale stores around the 
world, or is an estimate of a price at which the product would have been 
offered at our mainline stores. The “was” price is for comparison purposes 
only. 

-Burberry reserves the right, in its sole 
discretion, to cancel, suspend, terminate, or modify the terms and conditions 
of the Digital Burberry Employee Sale at any time. 

  

DIGITAL BURBERRY EMPLOYEE SALE PURCHASES OF 
EXOTIC PRODUCTS 

The Convention on International Trade in 
Endangered Species of Wild Fauna and Flora (CITES) is an agreement between 
governments, regulating the international trade in specimens of certain wild 
animals and plants. 

Burberry fully supports the conservation of species 
whose trade is regulated under CITES and complies with all the National 
and International regulations. 

In compliance with International and EU regulations, 
travellers crossing international borders require a CITES permit. 

Exotic items regulated by CITES sold during the Digital 
Burberry Employee Sale will not be provided with a CITES permit. 

It is your responsibility to be aware of and adhere to 
CITES and any other wildlife trade regulations that apply in the country 
you are entering or leaving. 

Please check the requirements of each country before 
you attempt to bring your purchased item across their borders.