Shipping
Track Your Order
When shipping your order, we will send a confirmation email with your tracking number to confirm that your order has been accepted. For the latest on your delivery, please refer to the tracking number included in your shipping confirmation email. Alternatively, if you have a registered account with Burberry, you can find this information in ‘My Account’:
- Sign into ‘My Account’.
- Click on the ‘Orders’ section.
- If the order status is ‘Order Shipped’ click on ‘View’ for the tracking information.
Your order status may take up to one hour to update after your order has been placed.
Please select your preferred shipping destination for shipping options, delivery times, shipping costs and all other information.
Once your order has been shipped, you can also track it at www.ups.com using the tracking number located in your shipping confirmation email.
All deliveries require a signature.
We do not deliver to freight forwarding addresses or PO boxes.
| Cost | Free |
|---|---|
Shipping Information | Order by 3 PM EST, Monday - Friday Next-day delivery, Monday - Friday |
Cost | Free |
|---|---|
Shipping Information | Order by 1PM EST, Monday-Friday. 3-5 working days |
| Cost | $20 |
|---|---|
Shipping Information | Order by 1 PM EST, Monday - Friday Order placed after the cut-off times or on weekends and public holidays will be processed on the following working day |
Cost | $25 |
|---|---|
Shipping Information | Order by 1pm EST Friday Orders placed after the cut-off time will be delivered on the following Saturday. |
- Collect-in-Store, Next Day, Saturday and Standard orders are estimated to arrive by 7pm local time.
- Collect-in-Store, Next Day and Standard orders placed after 5pm or on weekends and federal holidays will be processed on the following working day.
- Working days are Monday to Friday, excluding federal holidays within the US.
- Orders are shipped from the US
- Any duties or taxes will be included in the final price shown at checkout.
- In some instances, customers with a ShopRunner account will have the option to select ShopRunner as a shipping option in checkout. For more information, please visit Shoprunner.com
- Please allow additional time for personalised items. An estimated delivery time for your order will be available to view at checkout.
- Orders shipped to a delivery address in Colorado are subject to a retail delivery fee. The retail delivery fee amount will be displayed at checkout.
Collect in Store
Order online and collect your items in the store of your choice. Try them on in store and our associates will be on hand to offer specialist advice or assist with processing any returns.
Shipping Restrictions
Due to strict trading agreements and other restrictions, we are unable to ship the following items (indicated with an X) to certain locations.
We will notify you of any restrictions affecting your order at checkout.
We are only able to deliver to the shipping address provided on your order, changes are not permitted once your order has been placed.
Beauty | |
Fragrance/Nail polish | |
Exotic skins | X |
Furs |
It may not be possible to deliver fragrances to restricted areas in:
- South Korea
- Taiwan Area, China
- Japan
- Malaysia
- certain other locations
We cannot ship fragrance and nail polish orders to Mallorca, Spain.
Send a Gift
Our gift packaging includes a signature Burberry gift box.
Gift Packaging
Standard packaging consists of a pouch, box or garment bag inside a Burberry box.
If you would like your items to be gift packaged, please indicate that your purchase is a gift by selecting ‘Gift Packaging’ at the checkout. If you have selected ‘Gift Packaging’ you will have the opportunity to add a personal message to your order.
Please note that we will always put the condition of your items first and, therefore, we may be unable to offer gift boxes for large items. Due to safety restrictions, we are also unable to offer gift packaging for some of our beauty and fragrance products.
Products will be individually gift packaged.