We’re Here to Help
Find answers to common questions in our FAQs. For anything else, our Client Advisors are here to help.
These terms and conditions (collectively, "4Gift Terms") set out the terms of use that apply to the use of the Portal for the Service, including all Gift Requests (as defined herein) submitted for Products available through the Service. Burberry Limited is referred to in these Terms as “Burberry,” “We,” or “Us.” These conditions are separate from and in addition to Burberry’s website Terms and Conditions, which are incorporated herein by reference. To the extent that there is a conflict between the 4Gift Terms and the Burberry website Terms and Conditions, the 4Gift Terms shall control. By accessing the Service you acknowledge that you have read, understand, and agree to be unconditionally bound by these 4Gift Terms and we therefore advise you to read these 4Gift Terms carefully and to save or print a copy of these 4Gift Terms for future reference. If you do not agree to these 4Gift Terms, you must cease using and accessing the Service immediately. The 4Gift Terms may be changed and updated from time to time and any changes will be effective from the publication of the amended 4Gift Terms on the Portal.
4. “Gifter” means a single individual that uses the Service for the benefit of a Gift Recipient;
5. “Gift Order” means a request for a Product(s) that has been initiated by a Gifter or Lead Contributor (as relevant) and the Gift Claiming Process and payment for the relevant Product(s) has been provided;
6.“Gift Recipient” means the individual who is selected by a Gifter or Lead Contributor (as relevant) to receive a Product as a gift;
7. “Gift Request” means a request for a Product/Products initiated by a Gifter or Lead Contributor (as relevant) and the Gift Claiming Process has not yet been completed;
8. “Lead Contributor” means the individual that uses the Service to set-up a group gift for the benefit of a Gift Recipient;
9. “Portal” means the 4Gift gifting portal located at www.burberry-4gift.com;
10. “Product(s)” means Burberry's products that are made available for sale via the Service;
11. “Revised Gift Request” means a request by a Gift Recipient during the Gift Claiming Process for a different Product (of the same or higher value than the Product initially chosen by the Gifter or Lead Contributor (as applicable));
12. “Sales Tax” means any applicable sales or value added taxes; and
13. “Service” means the service of being able to gift certain Products to Gift Recipients through the Portal.
Gifter
Lead Contributor; Contributors for Group Gifts
3. No Guarantee of Gift Request Acceptance, Revised Gift Request or Gift Order Acceptance
All information on the Service in relation to Products is an invitation to treat only and is not an offer or unilateral contract. Gifter, Lead Contributors, Contributors and Gift Recipients agree that no Gift Order is guaranteed to be accepted by Burberry and is subject to Product availability, acceptance by Burberry and complete payment for the Products by Gifter/Contributors (including Lead Contributor, where applicable)/Gift Recipients (in each case as applicable). Burberry may choose not to accept a Gift Order in its discretion for any reason without liability to Gifters, Contributors, Lead Contributors or Gift Recipients. Examples of when Burberry may not accept a Gift Order are as follows:
Returns for Gift Orders are subject to Burberry’s Returns Policy – please refer to the “Gift Returns” section. Please note we are unable to offer returns for pierced jewelry or offer exchanges for Gift Orders. We estimate that Gift Orders returned in accordance with Burberry’s Returns Policy will be refunded by 4Gift to the original method of payment within 7-10 working days.
Find answers to common questions in our FAQs. For anything else, our Client Advisors are here to help.
Chat with a Client Advisor using the icon in the bottom-right corner of your screen. Please note, the chat function is only available once cookies have been accepted.
Contact UsConnect with a Client Advisor on WhatsApp for personalised assistance.
Click to WhatsAppOur Client Advisors are available Monday to Friday from 9am to 9pm EST, on Saturday from 10am to 9pm EST, and on Sunday from 11am to 8pm EST, excluding public holidays.
+1 877 217 4085