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UK Friends & Family Terms & Conditions
1. OVERVIEW
A Digital Burberry Employee Sale hosted by our partner The Box will take place for eligible family and friends of Burberry employees from 10:00 on Saturday 6th February to 23:59 on Monday 8th February accessible via a link of which will be shared with you by your inviting Employee on the sale day.
PLEASE BE AWARE all products offered in this Digital Employee Sale will include minor imperfections, such as scratches, tarnishing, or other minor markings and/or defects. These imperfections should not materially detract from the relevant product’s purpose; however ANY DEFECTS WILL NOT BE SHOWN ON THE RELEVANT PRODUCT PAGE. This will not affect your statutory rights.
Burberry Employee Sales are opportunities for Authorised Users (defined below) to purchase Burberry products at discounted prices. Other discounts (including but not limited to employee discounts) will not apply.
By participating in the Digital Burberry Employee Sale hosted by The Box, you agree to be bound by the following terms and conditions (including any additional terms, conditions and policies referred to below).
"Authorised Users" means those who meet the eligibility criteria set out in section 2 below.
Authorised Users must not spend more than £3,000 over the course of the Digital Burberry Employee Sale. It is an Authorised User’s responsibility to ensure they do not exceed this spending limit. Any Authorised User who does exceed this limit may be prevented from making further purchases for the remainder of the sale, have any unshipped orders cancelled and it may result in the Burberry employee who invited such Authorised User being unable to attend/invite others to attend future sales and / or being subject to disciplinary action, up to and including dismissal. Additionally, any spend deemed unusual will be investigated and dealt with on a case-by-case basis. The spend limit does not include shipping fees and does not take into account returns (for example, you cannot spend £3500 in an Employee Sale, even if you plan to return £1000 worth of items).
The sale of items will be closely managed due to quantities available. Authorised Users are only permitted to purchase a maximum of the following number of units per day. It is the Authorised User’s responsibility to ensure they do not exceed these product limits. Any Authorised User who does exceed these limits may be prevented from making further purchases for the remainder of the sale, have any unshipped orders cancelled and it may result in the Burberry employee who invited such Authorised User having any unshipped orders cancelled, being unable to attend/invite others to attend future sales, and / or being subject to disciplinary action, up to and including dismissal.
4 bags, including luggage
2 small accessories e.g. wallets, purses, cardholders
5 cashmere scarves
5 cotton or blended scarves
5 silk scarves
5 pairs of sunglasses
A maximum of 5 units of any other product available, regardless of size.
Product purchased is for personal use only or as a personal gift from the Authorised User to someone else for which they are not reimbursed.
Re-sale of merchandise purchased at a Digital Burberry Employee Sale is strictly prohibited (except where merchandise is donated by an Authorised User to a registered charity for re-sale). Anyone believed to be listing items on WeChat, eBay or similar sites from the Digital Burberry Employee Sale may be prevented from making further purchases for the remainder of the sale, have any unshipped orders cancelled and it may result in the Burberry employee who invited such Authorised User having any unshipped orders cancelled, being unable to attend/invite others to attend future sales and / or being subject to disciplinary action, up to and including dismissal.
The Digital Burberry Employee Sale Terms and Conditions shall apply to any purchases you make on The Box’s Website. In the event there is any conflict between these Digital Burberry Employee Sale Terms & Conditions and the Terms & Conditions available on uk.burberry.com (uk.burberry.com/legal-cookies/terms-conditions/), these Digital Burberry Employee Sale Terms & Conditions will prevail.
Please ensure you have fully read and understood these Digital Burberry Employee Sale Terms & Conditions.
2. ELIGIBILITY
The Digital Burberry Employee Sale hosted by The Box is only open to Authorised Users that: (i) have received an invitation to the Digital Burberry Employee Sale from an authorised Employee (ii) have created an account on The Box’s website using the same email address which the relevant Burberry employee shared with Burberry to grant you access to the Employee Sale (ii) reside in the UK; and (iv) are not a suspected or actual parallel trader. Please note that you will only receive one invitation to the Digital Burberry Employee Sale hosted by The Box. Invitations will not be re-sent or replaced.
Invitations and login details to sales are personal to the relevant Authorised User and may not be shared or forwarded with anyone else. Doing so may lead to the Burberry employee who invited you to the sale being subject to disciplinary action up to and including dismissal, any of your unshipped orders being cancelled, and/or your/the relevant Burberry employee’s access to this sale or any future sales being prohibited.
Your invitation will only allow access to the sale for the designated days as listed in the invitation.
All Burberry employees have the opportunity to complete one form to invite family and friends and all form submissions are final. It is the responsibility of the Burberry Employee to ensure the correct details and spelling are inputted to the form and your responsibility to ensure the same when creating an account on Burberry.com.
Due to the high speed of the sale if there is any error in the sign up process this may result in your access not being granted. Burberry shall not be held responsible for this.
3. ETIQUETTE
Please do not post on any social media, or any other customer experience platform, feedback survey or site regarding the Digital Burberry Employee Sale.
Please refrain from contacting the Customer Service team regarding queries or requests relating to product purchased at a Burberry Employee Sale, please contact UKDigitalEmployeeSale@burberry.com.
Please note that:
(a) any breaches of these terms and conditions (or any other terms applicable to the Digital Burberry Employee Sale); and/or
(b) any communication to the Burberry Customer Service Team and/or UKDigitalEmployeeSale@burberry.com deemed by Burberry to be abusive, impolite or otherwise inappropriate,
may lead to the Burberry employee who invited you to the sale being subject to disciplinary action up to and including dismissal or termination, any of your unshipped orders being cancelled, and/or your/the relevant Burberry employee’s access to this sale or any future sales being prohibited.
4. PAYMENTS
The delivery window for all digital Burberry employee sale orders is up to 14 days. Payment authorisation will be taken at the time of your order but, depending on your card provider, this may expire after 7 days. You must therefore ensure that your account contains sufficient funds so that we may successfully take payment when your order is shipped.
If the final payment attempt fails at shipping, you will be contacted by us to make payment. If you are unable to make payment, your order must be returned using the returns process set out at section 6 below.
5. SHIPPING & PACKAGING
Purchases from the Digital Burberry Employee Sale are only eligible for standard shipping and standard packaging. Orders placed requesting gift wrapping will not be processed. Express Delivery option may be available at checkout but the charge for this is £5 and will only result in standard shipping conditions being applied.
Any postage costs incurred from the purchase of products via the Digital Burberry Employee Sale are to be paid for by the Authorised User. The cost of shipping will be £7 per order and this will be shown at checkout.
Please note that items purchased from the Digital Burberry Employee Sale are not eligible for shipping outside of the UK.
Only one delivery address may be used for the duration of the Digital Burberry Employee Sale. “Collect in Store” will not be available as a method of delivery.
6. RETURNS
In keeping with our theme of minimising waste, we ask you to consider the impact of purchasing more than you are likely to want to keep and then returning items after the sale. Please consider your purchases carefully before completing your order.
Some items in the Digital Burberry Employee Sale hosted by The Box are sold as part of a promotion whereby you receive a free item at checkout. In the event that you wish to return your item, all products included in the promotion must be returned. Should you fail to return all items, a refund may not be issued.
If you have any unwanted purchases, please email UKDigitalEmployeeSale@burberry.com. to notify Burberry that you want to make a return or send the following completed form to UKDigitalEmployeeSale@burberry.com within 14 days of your product arriving. You will have a further 14 days to return the product.
I [ (name) ] hereby give notice that I cancel my
Contract of sale of the following goods:
SPECIFY GOODS
Ordered on DATE and/or received on DATE
Name of consumer(s):
Address of consumer(s):
Date:
Please return items via UPS and clearly address your package to: Digital Employee Sale Returns, FAO THE BOX Returns, Burberry, 1A Page Street, London, SW1P 4PQ.
The cost of returning items must be covered by the Authorised User. Should a full order be returned, the initial delivery cost will be reimbursed. All returns must be sent via post and no returns will be accepted in person.
Please be advised that it is your responsibility to ensure that goods returned to us arrive at the relevant address safely and undamaged. We would therefore recommend that you use a trackable delivery method and retain proof of postage.
To ensure you can be assisted with any damaged or incorrect items being delivered to you, or otherwise to assist with any missing items, you must keep the original delivery box, documents and transactional emails for reference.
7. ADDITIONAL TERMS & CONDITIONS
1. The sale of items will be closely managed due to limited quantities available. Burberry reserves the right to restrict the number of items purchased per individual. Additionally, Authorised Users must not spend more than £3,000 over the course of the Digital Burberry Employee Sale. It is an Authorised User’s responsibility to ensure they do not exceed this spending limit. Any Authorised User who does exceed this limit may be prevented from making further purchases, have any unshipped orders cancelled and it may result in the Burberry employee who invited such Authorised User having any unshipped orders cancelled, being unable to attend/invite others to attend future sales, and/or being subject to disciplinary action, up to and including dismissal. Additionally, any spend deemed unusual will be investigated and dealt with on a case-by-case basis.
2. Products bought at the Digital Burberry Employee Sale are not eligible for a tax reclaim.
3. Burberry Gift cards are not an accepted method of payment at the Digital Burberry Employee Sale hosted by The Box.
4. Any Authorised User found to be not acting in accordance with these Terms & Conditions may be prevented from making further purchases for the remainder of the sale, have any unshipped orders cancelled and the Burberry employee who invited such Authorised User being unable to attend/invite others to attend future sales and / or being subject to disciplinary action, up to and including dismissal.
5. The products on offer as part of the Digital Burberry Employee Sale may include a “was” price on the ticket. This price represents the price at which this product or a similar product was originally offered for sale in Burberry’s mainline, online or wholesale stores around the world, or is an estimate of a price at which the product would have been offered at our mainline stores. The “was” price is for comparison purposes only.
6. Burberry reserves the right, in its sole discretion, to cancel, suspend, terminate or modify the terms and conditions of the Digital Burberry Employee Sale at any time.
7. You have been invited to attend the sale by a Burberry employee. The employee will have let you know that to be able to participate in the sale, you must have an account with The Box, the Burberry partner supporting the facilitation of the sale. Burberry processes personal information, including the email address used to register your account (which is provided to Burberry by the employee who invited you to the sale) in accordance with its Privacy Policy.
8. You are deemed to have acknowledged and accepted these Terms and Conditions once you access the Digital Burberry Employee Sale.
DIGITAL BURBERRY EMPLOYEE SALE PURCHASES OF EXOTIC PRODUCTS
The Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) is an agreement between governments, regulating the international trade in specimens of certain wild animals and plants.
Burberry fully supports the conservation of species whose trade is regulated under CITES and complies with all the National and International regulations.
In compliance with International and EU regulations, travellers crossing international borders require a CITES permit.
Exotic items regulated by CITES sold during the Digital Burberry Employee Sale will not be provided with a CITES permit.
It is your responsibility to be aware of and adhere to CITES and any other wildlife trade regulations that apply in the country you are entering or leaving.
Please check the requirements of each country before you attempt to bring your purchased item across their borders.