Customer Support
Welcome to Burberry’s Help Centre. Find answers to your questions about orders, returns and more, or contact our support team for further assistance.
Contact Us
Our Client Advisors are available Monday – Saturday, 8am – 7pm GMT and Sunday, 9am – 5:30pm GMT, excluding holidays.
Returns
Easily return or exchange your items by following our simple, step-by-step process.
Shipping
Learn about our shipping options, delivery times and how to track your order.
Ordering & Payment
Discover how to place orders and explore our payment options in the Ordering & Payment section.
FAQs
Here, we provide answers to the most frequently asked questions.
Our Services
Aftercare
Designed to prolong the life of Burberry products, ensuring they can be enjoyed for longer.Book an Appointment
For a personalised experience, visit us at one of our stores.All Services
Personalisation, Trench Bespoke, aftercare and gift packaging are some of the services we offer.
